The Channel Voice Podcast

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EPISODES

No. 08: Bradley Gross, The Law Office Of Bradley Gross
No. 08: Bradley Gross, The Law Office Of Bradley Gross Topics Discussed: Why most MSPs don’t treat their business like a business, the dangers of ambiguous contract language, the business, financial, and personal repercussions of legal action, how to avoid sales-slogging contract language yet remain protected, best practices for legal risk mitigation.  Continue Reading...
  • No. 07: Peter Kujawa, EO Johnson Business Technologies - Locknet Managed IT Services
    No. 07: Peter Kujawa, EO Johnson Business Technologies - Locknet Managed IT Services

    Topics Discussed: The value of a legal background in managed services business leadership, merger and acquisition strategy and law, change management among personnel, salespersons' egos, transparency and altruism in the IT channel.

  • Episode 6: Dennis O'Connell, Taylor Business Group
    Episode 6: Dennis O'Connell, Taylor Business Group

    Topics Discussed: An unlikely path to managed services, sleepwalking in the Air Force, why peer groups matter, surviving tornadoes (literally), keeping reliable peers, building a financial cushion, KPIs, business performance benchmarking, the discomfort of accountability and transparency, and more.

  • Episode 5: Arlin Sorensen, HTG Peer Groups/ Connectwise
    Episode 5: Arlin Sorensen, HTG Peer Groups/ Connectwise

    Topics discussed: From farmer to IT advisor, the birth of a peer group, the evolution of HTG, the definition of legacy, what legacy means to MSPs versus individuals, the unfair stigma around “lifestyle” service businesses, intentionality and the importance of a “why statement,” habits that make business and personal legacy real.

  • Episode 4: Robin Robins, Technology Marketing Toolkit (Part 2)
    Episode 4: Robin Robins, Technology Marketing Toolkit (Part 2)

    Topics Discussed: The glamour of the MSP industry, the beginnings of the technology marketing toolkit, whether or not it's hard to fly a rocket ship, inspiring leaders, the power of industry knowledge, the channel’s cyber security services opportunity, big box IT threats.

  • Episode 3: Robin Robins, Technology Marketing Toolkit (Part 1)
    Episode 3: Robin Robins, Technology Marketing Toolkit (Part 1)

    Topics Discussed: Building personal brands and professional legacies; overcoming hardship and developing grit; religious cults and faith healing; Zig Ziglar; learning and mastering sales; quitting excuses; accepting responsibility and making good choices.

  • Episode 2: John Kirk And Kathy Meader, RSPA
    Episode 2: John Kirk And Kathy Meader, RSPA

    Topics Discussed: Football and the channel; elevating the RSPA brand; payment security and QIR standards, RetailNOW 2018; RSPA educational calendar 2019.

  • Episode 1: Paul Dippell, Service Leadership Inc.
    Episode 1: Paul Dippell, Service Leadership Inc.

    Topics Discussed: The birth of SLI; measuring financial performance; the chronic undervaluation of IT service offerings; raising rates in a savvy way; stepping up sales; the rapaciousness of the storage unit rental business; the specialization and verticalization of managed services; where the channel goes from here.

THE CHANNEL VOICE PODCAST

Hosted by Channel Executive Chief Editor Matt Pillar, Channel Voice brings you twice-monthly intelligence, inspiration, and entertainment from the leading voices in the IT channel.