Technology Resources

A 7-Step Tech Sales Process?
A 7-Step Tech Sales Process?

While the business of selling goods and services has been around for thousands of years, it is important to note the history of the sales process.

  • 2019 POS Channel KPI Study

    According to Worldpay’s 2019 POS Channel KPI study, precisely zero POS VARs achieved 40 percent or better growth in 2018. You know who did? More than 27 percent of ISVs.

  • Security: Bake It In
    Security: Bake It In

    My conversations with IT services and vendor execs and independent channel business gurus have been lopsided of late. Everyone wants to talk about IT security in any manner of its forms. Lead the sale with security or lose it to the competition, say some. Ditch the managed services or VAR personas altogether and redefine yourself as a security provider, managed or otherwise, say others.

  • Stats Support IT Channel Security Sales
    Stats Support IT Channel Security Sales

    Insight from security research specialists at Osterman helps IT service providers focus on lucrative managed security sales opportunities.

  • 3 Paths to VoIP For MSPs
    3 Paths to VoIP For MSPs

    Voice over IP (VoIP) solutions have taken over the SMB market in recent years — and for good reason. In general, VoIP systems are cheaper and more feature packed than the basic phone systems provided by your local telco. This gives SMBs the opportunity to leverage these benefits in a way they haven’t been able to before by streamlining inbound calls to the proper people or departments, using voicemail to email to ensure messages are returned, and utilizing a custom auto attendant to give their SMB an enterprise-company feel.

  • The Channel’s RPA Opportunity
    The Channel’s RPA Opportunity

    Why RPA is the next big thing, and how Ashling Partners is pioneering its adoption.

  • Managed Services Vs. Managed Security: Which Is More Applicable To MSPs Today?
    Managed Services Vs. Managed Security: Which Is More Applicable To MSPs Today?

    The market opportunity outlook for managed service and IT service providers is clear. If you aren’t talking about security with your clients, then someone else will be.

  • Data Analytics Puts Tek Leaders In Overdrive
    Data Analytics Puts Tek Leaders In Overdrive

    Responding To The Market’s Data Demands And Shrugging Off Traditional Channel Constraints Grew Devender Reddy Aerrabolu’s It Services Firm From Zero To $25 Million In Five Years.

  • Beat Ransomware: 4 Lessons From The Trenches
    Beat Ransomware: 4 Lessons From The Trenches

    It was a Friday afternoon this past August, with the staff at my IT managed services company FireLogic winding down operations leading into the weekend. Out of nowhere, a call comes in from a new client we have never worked with sending out an SOS. A few emails and phone calls later, and we finally had a clear picture of what the situation looked like.

  • What Tech Retailers Are Buying
    What Tech Retailers Are Buying

    A recent report from Retail Systems Research provides insight into the tech appetite of retail’s biggest disruptors — and for retail tech solutions providers, disruption is where the sales are.

  • The MSP To MSSP Evolution
    The MSP To MSSP Evolution

    One company’s journey into managed security services.

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