Looking to 2020 and beyond, what technology or service holds the best growth potential for your company, and why?
These days, every third email I receive is about the MSSP space, and every other article I read is about cybersecurity. So why have seemingly so few companies made the transition from MSP to MSSP?
A data capture and scanning executive shares how he’s combating the challenges of a lucrative vertical opportunity.
On page 14 of this month’s issue, Channel Executive editorial advisory board member and Connect Computer CEO Lynn Souza outlines strategic steps to transition from MSP to MSSP. Here’s why.
Enterprises are in a race to squeeze business value out of unstructured data. What role can the channel play in the solution, and is it ready to help?
Longtime friend of the Business Solutions Network, Jerod Powell weighs in on digital transformation, digital Darwinism, and the millennial mindset.
If you have positioned the sales solution, are qualifying and closing, yet still losing opportunities, this is the step you may have forgotten that will lead to wins against even the most aggressive competition.
One of the nation’s largest AIDC integrators, Lowry Solutions has created a new managed print services offering for its Fortune 500 customers.
TechTarget defines digital transformation as the reworking of the products, processes, and strategies within an organization by leveraging current technologies. MIT Sloan and CapGemini define it even more simply as the use of technology to radically improve the performance or reach of enterprises.
AT A SMALL SCALE, the typical MSP owner is the “account manager” (aka the “VCIO”) for all accounts. If they’re good at their job, the client base expands, and eventually the boss gets overwhelmed. Clients get cranky at the lack of care and feeding beyond the basic helpdesk, and a new account manager must be added from outside or promoted from within.
IT service providers are under pressure to assist customers with one of the most daunting technology shifts in many years. What does it mean to be a true partner in this challenge?