Lisa Marie Papp has been immersed in technology since her father’s days as an NCR software developer in the 1970s. She would accompany her father into the data center on weekends, where she would occupy the punch card machine and marvel at the mainframes that ran on tapes and large disks.
We’ve been quite vocal about data facilitation and management becoming much more important to channel partners’ client success as time marches forward. The client’s perception of the value in networked IT systems is increasingly data- and intelligence-centric, and it’s decreasingly tactical. Applications and devices are simply expected to work. That’s taken for granted. If your sole purpose in business life is to keep applications and devices working, your business is officially a commodity.
The complexity and sophistication of ransomware attacks continue to rise. We’ve seen a dramatic increase in people reaching out to us in the last few weeks because of attacks their current IT services provider couldn’t handle.
The world has changed in just a few short years. A lot. Our clients are under the constant threat of cyberattacks with so many vectors it seems like an insurmountable task to keep them safe.
While the business of selling goods and services has been around for thousands of years, it is important to note the history of the sales process.
Why Concertium’s new take on managed services is exemplary of IT service’s future.
We all know the drill … the threats are out there, the cybercriminals are after us, and hackers are knocking on our door daily.
According to Worldpay’s 2019 POS Channel KPI study, precisely zero POS VARs achieved 40 percent or better growth in 2018. You know who did? More than 27 percent of ISVs.
My conversations with IT services and vendor execs and independent channel business gurus have been lopsided of late. Everyone wants to talk about IT security in any manner of its forms. Lead the sale with security or lose it to the competition, say some. Ditch the managed services or VAR personas altogether and redefine yourself as a security provider, managed or otherwise, say others.
Insight from security research specialists at Osterman helps IT service providers focus on lucrative managed security sales opportunities.
Voice over IP (VoIP) solutions have taken over the SMB market in recent years — and for good reason. In general, VoIP systems are cheaper and more feature packed than the basic phone systems provided by your local telco. This gives SMBs the opportunity to leverage these benefits in a way they haven’t been able to before by streamlining inbound calls to the proper people or departments, using voicemail to email to ensure messages are returned, and utilizing a custom auto attendant to give their SMB an enterprise-company feel.