Partner Relations

Service Provider Spending Intelligence

The 2018 Technology Services Heatmap published by the Technology Services Industry Association offers powerful insight into your peers’ tech spending plans.

  • SMBs: Best Lead By SMBs
    SMBs: Best Lead By SMBs

    New RSPA President and CEO John Kirk squares up the organization’s commitment to lead in the small-to-midsize retail space.

  • Why Non-OEM MSP Performance Is Lagging
    Why Non-OEM MSP Performance Is Lagging

    Non-OEM managed services providers are falling behind their hardware and software manufacturing peer groups in most of the key managed services growth metrics TSIA tracks. As traditional technology consumption models shift rapidly to cloud, subscription, and as-a-service models, OEMs are outpacing non-OEMs in adapting to these new paradigms. And this sea change is starting to look a lot less like a changing tide and a lot more like a series of devastating hurricanes.

  • Inside The HTG/ConnectWise Connection
    Inside The HTG/ConnectWise Connection

    Earlier this quarter, ConnectWise acquired HTG Peer Groups. The deal marked the official marriage of two companies that have long courted one another, so it wasn’t a complete surprise. That being said, some vendors and MSPs are skeptical that HTG will effectively maintain its autonomy under the ownership of a major PSA vendor.

  • Reader Spotlight: Stratosphere Networks
    Reader Spotlight: Stratosphere Networks

    Named by Crain’s as one of Chicago’s best places to work for three years running, Kevin Rubin’s latest venture continues to make waves in the channel.

  • Why The Channel's Not Ready For Cyberattacks
    Why The Channel's Not Ready For Cyberattacks

    DLH services founder Dede Haas explores the channel's cyber defense readiness with Channel Executive Magazine advisory board member and CEO of Kyber Security Lynn Souza and Jason McNew, CEO of Stronghold Cyber Security.

  • A Disruptive Plan For Nationwide Growth
    A Disruptive Plan For Nationwide Growth

    The 20 is a growing, hard-to-define group of MSPs led by charismatic channel veteran Tim Conkle. Its mission? National domination. Here’s Conkle’s plan.

  • When Channel Vendors Sell Direct
    When Channel Vendors Sell Direct

    In this Partner Persepctives column, Dede Haas explores direct and indirect vendor sales dynamics with The ASCII Group members Zina Hassel, founder and CEO of ZLH Enterprises, and Dave Gillam, president of Gillam Data Services, Inc. 

  • Partnering For Success
    Partnering For Success

    ISV collaborations drive future growth in the AIDC industry.

  • Pavelcomm
    Pavelcomm

    Jaime Pavel, Channel Executive reader and COO at her namesake family business, shares her thoughts on running a channel business and why — and how — she picks good millennial-generation employees.

  • It’s Time For Vendors To Step Up And Help Their Channel Partners
    It’s Time For Vendors To Step Up And Help Their Channel Partners

    Ten years ago, at a POS industry educational conference, there was a session called “What Do VARs Want From Vendors And What Do Vendors Want From VARs?” It was an excellent, candid dialogue, and to say that it was a lively session would be an understatement. In the end, the VARs wanted good, reliable products and good support, and the vendors just wanted the VARs to sell more. While those items are still critical, things have definitely changed and become more complex for the VAR channel. There has been considerable consolidation of technology and services, business models moved from break-fi x to a monthly subscription, and technology platforms have continued to become a commodity.

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