Staffing & HR

  1. INFINIT Consulting
    10/2/2017

    Longtime friend of the Business Solutions Network, Jerod Powell weighs in on digital transformation, digital Darwinism, and the millennial mindset.

  2. It’s Official: The Labor Market Has Fully Recovered From The Great Recession
    10/2/2017

    For CEOs and business owners, does today’s job market mean increased hiring and retention costs for growing MSPs and VARs?

  3. Getting Out Of Your Own Way
    9/1/2017

    Learning to delegate helped an MSP owner achieve double-digit growth, more engaged employees, and two new side businesses.

  4. On Selling Digital Transformation
    9/1/2017

    TechTarget defines digital transformation as the reworking of the products, processes, and strategies within an organization by leveraging current technologies. MIT Sloan and CapGemini define it even more simply as the use of technology to radically improve the performance or reach of enterprises.

  5. Valiant Sales Management
    9/1/2017

    AT A SMALL SCALE, the typical MSP owner is the “account manager” (aka the “VCIO”) for all accounts. If they’re good at their job, the client base expands, and eventually the boss gets overwhelmed. Clients get cranky at the lack of care and feeding beyond the basic helpdesk, and a new account manager must be added from outside or promoted from within.

  6. Why A Common Performance Language Speaks Good Code
    9/1/2017

    When new hires don’t work out and the fingers start pointing among HR, training, and the business unit, it’s usually a PSL problem — performance as a second language. Everyone knows and speaks enough about human performance to get by, but to really drill down to the roots of a performance problem takes fluency in a Common Performance Language.

  7. Real Acquisition Work Begins After The Ink Dries
    9/1/2017

    How an MSP diversified its territory and vertical expertise with four acquisitions in five years.

  8. Rethinking The Popular “Grow Or Die” Business Mentality
    7/1/2017

    This seasoned, 50-employee MSP believes that getting back to a more profi table 32-employee company is going to better serve its customers, employees, and its bottom line.

  9. Accelerating MSP Operations And Culture From Good To Great
    7/1/2017

    How an MSP with $650K+ in monthly recurring revenue keeps improving.

  10. Winning Tier One
    7/1/2017

    Twenty-five years ago, Direct Source was a two-man Midwest regional ADC VAR. It’s quietly become an international heavyweight in retail IT systems deployment.