Business Continuity Resources

  1. Partner Perspective: Transitioning To MRR
    3/1/2019

    Channel sales strategist and coach Dede Haas is founder of DLH Services, which helps technology vendors and partners create innovative, successful channel sales solutions and programs. Here, Haas discusses recurring revenue with two members of The ASCII Group, a 1,300-member organization of North American VARs, solutions providers, and MSPs offering services to help its members grow their businesses. Check out Haas’ “Channel Knowledge Nuggets” newsletter at dlhservices.com for tips and stories from the trenches.

  2. Beat Ransomware: 4 Lessons From The Trenches
    3/1/2019

    It was a Friday afternoon this past August, with the staff at my IT managed services company FireLogic winding down operations leading into the weekend. Out of nowhere, a call comes in from a new client we have never worked with sending out an SOS. A few emails and phone calls later, and we finally had a clear picture of what the situation looked like.

  3. How AIDC VAR Redline Won Produce
    3/1/2019

    This AIDC reseller has always been a step ahead of channel trends like developing proprietary software, building recurring revenue, and capitalizing on regulatory opportunities within a niche vertical.

  4. Ask The Board: Responding To The Marketplace Concept
    3/1/2019

    How are channel-dependent IT service providers responding to the new "marketplace" concept of tech procurement?

  5. The MSP To MSSP Evolution
    3/1/2019

    One company’s journey into managed security services.

  6. Make Room For The Marketplace
    3/1/2019

    The way you procure the technologies that comprise client solutions is shifting very quickly. Rules of engagement are changing, boundaries fading, and familiarity waning. The change is at once uncomfortable and an uncommon opportunity for growth.

  7. When App Dev Makes Sense
    3/1/2019

    In this mini-autobiography of Joe Pannone, we trace the roots of a hybrid MSP/app development enterprise, see just how intertwined IT services and app development really are, and realize how accessible — and profitable — app development can be for MSPs.

  8. Ask The Board
    1/31/2019

    We’re seeing a bit of a trend in operationally mature VARs moving into software development. What do you think is driving this trend?

  9. Data-Driven Marketing: A Struggle For IT Services
    1/31/2019

    Recent research from the CMO Council sheds light on the barriers to data-driven marketing and the tools marketers are using to overcome them.

  10. Power In Peers – The Value Of Belonging To An IT Community
    1/31/2019

    Being a member of an IT group offers plenty of benefits for business owners, but finding the right niche-focused community will offer more in terms of knowledge sharing, expanded business opportunities, and oftentimes, friends for life.