Magazine Article | July 1, 2017

Sales, Support Top Vendor Requirements

Source: Channel Executive Magazine

By Joe Creegan, president and GM, CardPayment Services and Shaun Sexton, president, Skynet Innovations

We asked two readers, one VAR and one MSP, what support they value most from their primary vendor partners and how they measure the results of that support. One valued up-front sales, marketing, and training assistance, while the other listed back-end maintenance and support as most important.