Mark Watson graduated from the University of Illinois in 1987 with the knowledge that he would join his father’s company, CDS Office Technologies, which the elder Watson founded in 1971. Watson began his career in the family business as a salesperson. Eventually, he became a branch manager and by 1991, was promoted to vice president of sales, which gave him sales responsibility for all locations. In 2004, Watson was promoted to president, the role he still serves in today. CDS had already grown into a large copier dealer that expanded into computer and word processing sales in the early 1980s. The computer division of the business has continued to grow into a full-service MSP. The integration between the print and copy business and the MSP side, says Watson, “has been a wonderful place to be, as it’s advantageous for one company to be able to provide clients with all those aspects of their business needs.” We caught up with Watson for some deeper insight into his leadership at CDS.