A Q&A With Michael Mendoza, Senior Solutions Architect, Customer Engagement Solutions, Hitachi Solutions America
According to the 2017 Retail Tech Spending Report from Retail Executive magazine, omni-channel spending is growing steadily among retailers. But what does this mean for VARs and MSPs? How can resellers make money off this shifting technology mindset? Channel Executive Digital Editorial Director Jon Dudenhoeffer asked Hitachi Solutions America’s Senior Solutions Architect Michael Mendoza to share how it is tackling omni-channel challenges for its clients.