By Nicholas P. Resetar, attorney, Roetzel & Andress
Networked video surveillance sales are hot for VARs and MSPs. Are all those camera installs mitigating risk for your customers or causing it? Why should you care?
When supplying video surveillance monitoring systems, it is safe to assume that you are supplying your customers with a means to view, record, and preserve real-time footage of their business establishments or interested properties. However, the value of your product and its capabilities are not quite that simple, at least in the eyes of your customers and the various courts across the United States.