By Matt Pillar, chief editor
We’ve been quite vocal about data facilitation and management becoming much more important to channel partners’ client success as time marches forward. The client’s perception of the value in networked IT systems is increasingly data- and intelligence-centric, and it’s decreasingly tactical. Applications and devices are simply expected to work. That’s taken for granted. If your sole purpose in business life is to keep applications and devices working, your business is officially a commodity.
When applications and devices collectively produce the unexpected — some bit of intelligence that drives a good business decision — that’s where the magic happens for IT services providers and clients alike.