Article | June 4, 2014

How To Know If An On-Site Server Is Right For Your Customer

Bob Stegner, Senior Vice President, Marketing, North America for SYNNEX Corporation

Bob Stegner, Senior Vice President, Marketing, North America, SYNNEX Corporation, shares when to your customers should consider keeping their servers onsite and how to present options that will scale with your customer’s future needs.

Q: With so many small offices migrating to virtual servers, are there times when keeping a server on site makes the most sense for customers?

Stegner: When it comes to onsite versus cloud, customers should consider keeping their servers on site when one of the following is important:

  1. Security. Either due to regulations or due to wanting to have the confidence that their information is safe, having the server on site ensures customers have complete control over who has access to their data and the security protocols in place to protect it.
  2. Performance. Ultimately, anything in the cloud may have challenges related to how fast it can be accessed.  For top performance (specifically, I/O throughput), on-site servers can often be the best option.
  3. Uptime Related To Internet Connection. The cloud has great resiliency offerings with virtualization and failover, but customers can create a very similar environment internally. And when something must be accessed in a cloud environment, all access can be completely cut off if there is a web outage to the customer’s site.
  4. Control. Having the server on site means having the ability to completely control access, redundancy, troubleshooting, etc.

Q: How does a VAR help a customer select a server when future growth is anticipated?

Stegner: Resellers should present options that allow customers to scale within their requirements. A few questions to consider are:

  1. Do your customers see the ability to scale as having a single server that may see moderate storage and some performance growth?  If so, it is as simple as recommending a two-socket box with one processor installed with the ability to add more drives down the road for scale.
  2. Is the customer’s main concern is the ability to scale compute performance (and do they already have some sort of centralized storage in place)? Then you want to ensure they have a common 2p/1u compute box, like the DL360p — they can easily buy another and add to a virtual machine cluster in the future.
  3. Is their main area of growth around adding more storage without sacrificing performance?  Then VARs can look at StoreVirtual (either hardware or virtual storage appliance). By having the ability to add another node that includes both storage AND compute in the new box, they can expand their storage cluster capacity AND performance because StoreVirtual nodes have compute in every node. 

For more information, visit the HP Microsite at SYNNEX.