By Craig Pollack
What exactly is a “high-performing culture” and why does it matter? Well, when you state to your staff that the purpose for why your company exists is “to redefine what it means to be an IT services provider,” I’d have to say it matters a lot. Maybe this statement is a too little cocky for some, but I’m a firm believer in setting BHAGs (big hairy audacious goals). Otherwise, why even bother? So, if we’re the ones setting the bar for what it means to be an IT services provider, then we’d better have our act together. And as they say, “culture eats strategy for breakfast.” If this is the case, then having a high-performing culture is certainly the foundation for success.