• Rediscovering The IT Value Proposition
    Rediscovering The IT Value Proposition

    The IT support landscape has clearly changed over the past 10 to 15 years. With the evolution of managed services, the business model has shifted towards metrics, SLAs, and dashboards — arguably leaving the personalized, hands-on customer relationship on the sidelines. Learn why Brian Horton's firm is dedicated to bringing intellectual value back to managed services, and how it's getting paid to do it. 

  • The Traditional POS Industry Is Dead As New Retail Tech Opportunities Grow
    The Traditional POS Industry Is Dead As New Retail Tech Opportunities Grow

    A few years ago, WIRED magazine’s cover pronounced that the web is dead. The story went on to say that the world wide web that we had known for the past two decades was being replaced by more efficient cloud-based mobile applications, eliminating the need for a browser to sit between software applications and users of those services and content being delivered over the internet.

  • When Channel Vendors Sell Direct
    When Channel Vendors Sell Direct

    In this Partner Persepctives column, Dede Haas explores direct and indirect vendor sales dynamics with The ASCII Group members Zina Hassel, founder and CEO of ZLH Enterprises, and Dave Gillam, president of Gillam Data Services, Inc. 

  • Why ITS Was A Great Acquisition For ATS
    Why ITS Was A Great Acquisition For ATS

    Last fall, David Corey, VP of IT Services at Advanced Technology Services, Inc. (ATS), wrote a Channel Executive guest editorial for us. In the column, he proffered a few digital transformation fundamentals for MSPs and IT service providers in general. These words, in particular, offered a bit of foreshadowing in light of recent news from ATS.

  • Top Three Retail Trends For 2018 And What They Mean For Resellers
    Top Three Retail Trends For 2018 And What They Mean For Resellers

    By nearly all accounts, 2017 has been a rough year for retailers. We kicked off the year with a panic attack about the death of retail (which was indeed exaggerated) and worked through further panic attacks driven by Walmart’s aggressive moves into e-commerce and Amazon’s aggressive moves into brick-and-mortar.

More From Channel Executive Magazine

WEB EXCLUSIVE EDITORIAL

  • Apple In The Channel: You In?
    Apple In The Channel: You In?

    Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.

  • Inside The ConnectWise/HTG Acquisition
    Inside The ConnectWise/HTG Acquisition

    The pundits and prognosticators, myself included, have been predicting robust channel M&A activity in 2018. That activity got off to an exciting and immediate start with acquisition of HTG Peer Groups by ConnectWise, announced Jan. 5.

  • Why ITS Was A Great Acquisition For ATS
    Why ITS Was A Great Acquisition For ATS

    Last fall, David Corey, VP of IT Services at Advanced Technology Services, Inc. (ATS), wrote a Channel Executive guest editorial for us. In the column, he proffered a few digital transformation fundamentals for MSPs and IT service providers in general. These words, in particular, offered a bit of foreshadowing in light of recent news from ATS.

  • Unstructured Data In Healthcare
    Unstructured Data In Healthcare

    How Melillo Consulting solves the industry’s digitization dilemma with a consultancy-first approach.

  • MSP Management: Big Expectations, Big Rewards
    MSP Management: Big Expectations, Big Rewards

    During a recent chat with ex-marine and current president of MSP Carolinas IT Mark Cavaliero, I made the mistake of asking him what keeps him up at night. “Nothing,” he said. “We’re running smoothly and I sleep great at night.”

  • Cloud Services Isn’t Ready For Primetime
    Cloud Services Isn’t Ready For Primetime

    And other misinformation observed by a managed services pioneer.

    Jason Shirdon is VP of operations at Ease Technologies, a 53-employee managed services company in Baltimore. He’s been there since 1999, having joined the company when it was just seven years old and back when managed services wasn’t even a concept. Shirdon is in part responsible for the fact that managed services is far more than a concept today. Some five years before Karl Palachuk and company began advocating for the managed services business model in 2005, Shirdon was implementing it among Ease Technologies clientele. He and his colleagues at Ease just didn’t know what to call it back then.

CHANNEL EXECUTIVE DIGITAL EDITION

Channel Executive magazine Digital Edition

CONNECT WITH US


@CHANNELEXECMAG