Twenty-five years ago, Direct Source was a two-man Midwest regional ADC VAR. It’s quietly become an international heavyweight in retail IT systems deployment.
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Here’s how two MSPs are winning retail and hospitality clients by not focusing on POS.
New data on U.S. retailers from Retail Systems Research sheds light on the channel’s opportunity to aid stores in need.
Over the past couple of years, one of this integrator’s biggest challenges has become protecting its install base of thousands of IP video cameras and other endpoint devices from cybercriminal exploits.
A: AT CONNECT COMPUTER, WE ARE SEEING ALL TYPES OF COMPANIES converting to MSPs. We see companies that were once solely programming or web development shops now calling themselves MSPs.
This seasoned, 50-employee MSP believes that getting back to a more profi table 32-employee company is going to better serve its customers, employees, and its bottom line.
During a recent chat with ex-marine and current president of MSP Carolinas IT Mark Cavaliero, I made the mistake of asking him what keeps him up at night. “Nothing,” he said. “We’re running smoothly and I sleep great at night.”
And other misinformation observed by a managed services pioneer.
Jason Shirdon is VP of operations at Ease Technologies, a 53-employee managed services company in Baltimore. He’s been there since 1999, having joined the company when it was just seven years old and back when managed services wasn’t even a concept. Shirdon is in part responsible for the fact that managed services is far more than a concept today. Some five years before Karl Palachuk and company began advocating for the managed services business model in 2005, Shirdon was implementing it among Ease Technologies clientele. He and his colleagues at Ease just didn’t know what to call it back then.
Over the past few quarters, the acquisition news coming out of Greenville has been quite telling of shifting roles among channel sales and service providers.
Traditional VARs focus on selling products. That simply won't work any more. Learn the five essential elements of the trusted solutions partner for tomorrow’s CIO.