• Managed Services Vs. Managed Security: Which Is More Applicable To MSPs Today?
    Managed Services Vs. Managed Security: Which Is More Applicable To MSPs Today?

    The market opportunity outlook for managed service and IT service providers is clear. If you aren’t talking about security with your clients, then someone else will be.

  • Editorial Advisory Board/Online Resources
    Editorial Advisory Board/Online Resources

    I love the content in this magazine. Where can I read more?

  • MSP Hiring: Draft or Free Agent?
    MSP Hiring: Draft or Free Agent?

    The ability to sell is a process and an art. While working with MSPs on multiple continents, we have found the same applies for recruiting and hiring sales professionals — there is a process and an art to finding “A Players” for your team. MSP sales are a unique type of sale that requires different skills compared to other sales roles you may encounter. Some of the characteristics to illustrate this point are: business-to-business, relationship-driven, long-term, consultative, technical, and value-based.

  • Sales Hires: What Lurks Below?
    Sales Hires: What Lurks Below?

    Matching candidates to the job can help navigate the icebergs in the hiring process.

  • Data Analytics Puts Tek Leaders In Overdrive
    Data Analytics Puts Tek Leaders In Overdrive

    Responding To The Market’s Data Demands And Shrugging Off Traditional Channel Constraints Grew Devender Reddy Aerrabolu’s It Services Firm From Zero To $25 Million In Five Years.

  • Partner Perspective: Transitioning To MRR
    Partner Perspective: Transitioning To MRR

    Channel sales strategist and coach Dede Haas is founder of DLH Services, which helps technology vendors and partners create innovative, successful channel sales solutions and programs. Here, Haas discusses recurring revenue with two members of The ASCII Group, a 1,300-member organization of North American VARs, solutions providers, and MSPs offering services to help its members grow their businesses. Check out Haas’ “Channel Knowledge Nuggets” newsletter at dlhservices.com for tips and stories from the trenches.

More From Channel Executive Magazine

WEB EXCLUSIVE EDITORIAL

  • Conversations On The Cloud: A Report From Ingram Cloud Summit X
    Conversations On The Cloud: A Report From Ingram Cloud Summit X

    Gavriella Schuster, VP commercial partnership at Microsoft helped kick off Ingram’s Cloud Summit X in San Diego this week in front of more than 1,500 attendees with an abbreviated history of the IT channel and the rapid change it’s seeing of late. She focused those comments in the context of the cloud’s impact on a channel that’s looked pretty static for the past 40 years.

  • 3 Tips For Increasing Customer Loyalty
    3 Tips For Increasing Customer Loyalty

    Boost your customer service performance by improving these internal processes.

  • Thoma Bravo Buys ConnectWise, Bellini Stepping Down
    Thoma Bravo Buys ConnectWise, Bellini Stepping Down

    Arnie Bellini is stepping down from the role he forged back in 1988, when he transitioned ConnectWise—then a managed services practice—into a business management platform for tech service providers. Under Bellini’s guidance as CEO and in the 31 years since, ConnectWise grew into an IT channel powerhouse that serves more than 25,000 partners in 65+ countries.

  • Tips For Making POS Systems Less Vulnerable To Cyber Attacks
    Tips For Making POS Systems Less Vulnerable To Cyber Attacks

    In just the last few years, the retail and hospitality industries have been prime targets for a multitude of cyberattacks. Point of sale (POS) systems have been particularly vulnerable, with debit and credit card readers being targeted in an effort to steal confidential financial information. While some of the most well-known victims of cyberattacks on POS systems have included Target and Home Depot, restaurant chains Chipotle, Chilis, and Applebees were also affected recently as a result of malware.

  • 5 Reasons Your Non-Techs Need Documentation Too
    5 Reasons Your Non-Techs Need Documentation Too

    Guess what? Your non-technical employees love saving time too. The problem of time waste is unfortunately not just limited to solving tickets; it’s everywhere. It’s in marketing, sales, human resources, finance – the list go on. What’s the solution? The same solution you’ve gotten your techs on board with. Documentation. Here’s why.

  • What’s Next? Webroot’s 2019 Cybersecurity Predictions
    What’s Next? Webroot’s 2019 Cybersecurity Predictions

    At Webroot, we stay ahead of cybersecurity trends in order to keep our customers up-to-date and secure. Our team of experts has gathered their top cybersecurity predictions for 2019. What threats and changes should you brace for?

CHANNEL EXECUTIVE DIGITAL EDITION

Channel Executive magazine Digital Edition